Shipping and Returns Policy
We want you to be happy. If you ever have a problem with your order email us at firstname.lastname@example.org and we’ll help you out. Don’t like email, call us: 805.256.5668
- Free Shipping on retail orders over $50 applies to orders shipping within the contiguous USA via USPS First Class.
- We strive to process orders placed before 5pm (PST) so they are shipped the same day or following business day, after your order is placed.
- Orders are shipped Monday through Friday with the exception of USA federal holidays.
- UPS Ground throughout contiguous USA cannot be shipped to PO boxes, or addresses in Hawaii or Alaska due to federal regulations.
- If you are an international customer, please email email@example.com to inquire about whether we have hit your shores yet!
Returns / Refunds / Exchanges
We hope you love every Sea & Summit product, but we understand that everyone’s taste is a little different.
If you are unhappy with a product purchased at one of our awesome retailers, please return the item to their store for exchange or replacement.
Due to hygiene reasons, we cannot process returns or exchanges on sun care products, unless faulty.
In order to process an exchange for an online order, please:
- Complete our Return Form and include with the item being returned, a copy of your original order form/receipt
- Ship the item (in its original packaging) to:
Sea & Summit (Attention: Returns Department)
c/o – Ryan Distribution
228 S. Hemlock St.
Ventura, Ca 93001
Please note that you are responsible for all return shipping charges, and no C.O.D deliveries will be accepted. We recommend using a traceable shipping method, such as UPS so you can retain the tracking number, for your records.
Please allow 10 business days for us to process your return and ship your exchanged item.